► PNB Pihu AI Chatbot: Your 24/7 Digital Banking Assistant Punjab National Bank (PNB) offers Pihu AI Chatbot, an artificial intelligence-powered virtual assistant designed to provide customers with instant responses to their banking queries and access to various services. Pihu aims to enhance the digital banking experience by offering seamless and efficient assistance. Key Features of PNB Pihu: AI-Powered Assistance: Leverages artificial intelligence to understand user queries and provide relevant information. Real-Time Responses: Offers quick and instant answers to banking-related questions. User-Friendly Interface: Designed with a simple and intuitive interface, making it accessible to all users. Voice-Based Queries: Supports voice commands in multiple languages, including English, Hindi, and Hinglish, for a hands-free experience. Information Hub: Provides details about the bank's products, services, and latest updates. Practical Tools: Includes functionalities like an EMI calculator. Service Facilitation: Assists in locating PNB branches and ATMs, applying for loans (by redirecting to the relevant portal), and initiating the process for opening new accounts (by redirecting to online forms). How to Access and Use PNB Pihu: PNB Pihu is accessible through multiple channels: PNB Corporate Website: Users can find and interact with Pihu directly on the bank's official website. PNB One App: Available on the pre-login screen of the PNB One mobile banking app. Internet Banking: Accessible on the pre-login page of PNB's internet banking portal. To start using Pihu, users can simply send a "Hi" or select from the available menu options. The chatbot will then guide them through on-screen prompts to address their requests. No separate registration is required to use Pihu for pre-login assistance. Services Offered by PNB Pihu: Pihu can assist with a range of queries and tasks, primarily focusing on: Answering Frequently Asked Questions (FAQs): Provides information on PNB's digital products such as Retail Internet Banking, Mobile Banking (PNB One), Debit Cards, and Credit Cards. Locating Bank Touchpoints: Helps find nearby PNB branches and ATMs. Financial Calculations: Assists in calculating Equated Monthly Installments (EMIs) for loans. Loan Applications: Guides users looking to apply for home or personal loans by redirecting them to the bank's application portal. Account Opening: Provides assistance for opening new accounts by directing users to the appropriate online forms. It's important to note that PNB Pihu primarily resolves queries and guides users to the relevant platforms. Currently, it does not directly execute banking transactions. Customer Support: If PNB Pihu is unable to provide a satisfactory answer to a query, users are encouraged to: Rephrase their question for better clarity. Contact PNB's customer support for further assistance. General Banking Queries: Toll-free number 1800 180 2222 or email at care@pnb.co.in. Credit Card Related Queries: Toll-free number 1800 180 2345 or email at creditcardpnb@pnb.co.in. PNB Pihu serves as a convenient first point of contact for customers seeking information and assistance with various banking services, available 24/7 at their fingertips.
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অসংখ ধন্যবাদ আপনাকে, আমার এই পোস্ট টি দেখার জন্য,পোস্ট টি আপনার প্রয়োজনে লাগলে মন্তব্য করে জানাবেন। আপনার মন্তব্যের ফলে আমি আরো উৎসাহিত হবো। পরবর্তীতে আরো নতুন কিছু বিষয় সম্বন্ধে আপনাদের আরো বিশদ জানানোর প্রচেষ্টা করবো, আপনার একটি মন্তব্য আমার কাছে যথেষ্ট মূল্যবান।
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